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Hearing condition

Earwax (cerumen) and blocked ears

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Audiologist checking a patient's ear canal for earwax

Reviewed by Dr Manuj Agarwal · Last updated 1 September 2026

What is earwax?

Glands in the ear canal produce earwax to prevent dust and other microscopic particles from reaching the eardrum and causing damage or infection. Earwax is normal and healthy in the right amount.

What causes earwax to build up?

Like other inherited traits, the amount and type of earwax varies from person to person. Narrow or unusually shaped ear canals can trap hardened wax, and it can be pushed deeper by cotton buds, earplugs or hearing aids.

What are the symptoms of earwax impaction?

  • Decreased or muffled hearing
  • Ear pain
  • Ringing in the ear (tinnitus)
  • A plugged or full feeling in the ear

How is earwax removed?

We specialise in earwax removal using ear wax microsuction, which is safer and minimally invasive compared with traditional ear syringing. We often use softening drops beforehand.

We examine the ear with video otoscopy so you can see what we see, and then gently remove the wax with a small suction tool. No water is used. Most blockages are cleared in one visit.

When should I see an audiologist or doctor?

Book an appointment if your ears feel blocked, your hearing has become muffled, or you have discomfort. Wax can hide other causes of hearing loss, so a hearing test after removal is worthwhile if hearing does not return to normal.

Frequently asked questions

Is earwax removal painful?

Microsuction is not painful. Most people describe a gentle vacuuming sensation with some high-pitched suction noise. No water or syringing is used, so it is suitable for patients with perforated eardrums or grommets. Most blockages are cleared in one appointment.

What are the symptoms of blocked ears from wax?

Common symptoms are decreased hearing, ear pain, ringing in the ear and a plugged or full feeling. These can also come from other conditions, so an examination is the best way to confirm wax is the cause.

Why choose microsuction instead of ear syringing?

Microsuction is safer and minimally invasive compared with traditional ear syringing. It allows the audiologist to see the canal while working, and it does not use water. We often use softening drops beforehand to make removal easier.

Why do I get so much earwax?

Earwax varies from person to person, much like other inherited traits. Narrow or unusually shaped ear canals can trap hardened wax. Using hearing aids or earplugs can also contribute, so regular checks can help.

Do I need a referral for earwax removal?

No referral is needed to book ear wax microsuction. A GP referral is only required if you want an appointment bulk billed. Call 03 7042 9301 and we can confirm what you are entitled to before you book.

Related information

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Ashburton

Unit 5/330 High St, Ashburton VIC 3147

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  • Saturday: 9am–12pm
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Dandenong

Medical Specialists, 60 Stud Road, Dandenong GP Superclinic VIC 3175

  • Wednesday: 9am–4pm
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Tecoma

Belgrave Suite, 1579 Burwood Hwy, Tecoma VIC 3160

  • Friday: 12pm–5pm
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