About Phonak
Phonak is a member of the Sonova group, based in Stafa, Switzerland. It provides hearing care solutions designed for people of all ages and all degrees of hearing loss, and has more than 70 years of experience developing hearing aids, wireless products and digital tools.
The brand focuses on continuous technological advancement. Features associated with Phonak include Binaural VoiceStream, Roger Wireless, AutoSense OS, rechargeable technology and direct connectivity.
Phonak Paradise hearing aids
Phonak describes Paradise hearing aids as taking nature as inspiration to deliver high-quality sound. The range is promoted for crisp, natural sound, speech understanding, personalised noise cancelling and Bluetooth connectivity.
Phonak hearing aids are available in several styles, so the right fit depends on your hearing loss, dexterity and preferences.
- Receiver in canal (RIC)
- Behind the ear (BTE)
- In the ear (ITE)
Apps and remote support
- myPhonak app: personalise your hearing experience and manage your hearing aids from your phone.
- Phonak Remote Support: remote video support and real-time adjustments, so some fine-tuning can happen without a clinic visit.
Why choose Phonak from an independent clinic?
Vital Hearing and Balance Clinic is independent. We are not tied to one manufacturer, so we recommend a device based on your hearing test results, the situations where you struggle most and your budget. Phonak may be the best option for you, or another brand may suit better.
You can compare alternatives from Unitron, Bernafon and Starkey.
How a Phonak fitting works
- Hearing aid assessment. We test your hearing and talk through your lifestyle, priorities and budget. See our hearing aid assessment.
- Obligation-free trial. Try a suitable Phonak model in your everyday environments before you decide.
- Fitting and verification. The devices are programmed to your hearing loss, and real ear measurement is used to verify they deliver the amplification you need.
- Follow-up. We review how you are going and fine-tune the settings as you adjust.
Frequently asked questions
Is Phonak a good hearing aid brand?
Phonak is a well-established manufacturer, part of the Sonova group, with over 70 years of experience and a range covering all ages and degrees of hearing loss. Whether it is the best choice for you depends on your hearing test, lifestyle and budget, which is why we compare brands at your assessment.
What styles of Phonak hearing aid are available?
Phonak hearing aids are available as receiver in canal (RIC), behind the ear (BTE) and in the ear (ITE) styles. The right style depends on your degree of hearing loss, ear shape, dexterity and how visible you want the device to be. We will talk through the options at your appointment.
Can I try Phonak hearing aids before buying?
Yes. Obligation-free trials are available, so you can experience suitable Phonak devices in your daily life before deciding. Book a hearing aid assessment first so we can choose a model matched to your hearing loss and needs. Call 03 7042 9301 to arrange a time.
Do you only fit Phonak?
No. We are an independent clinic and also fit Unitron, Bernafon and Starkey. We recommend a device based on your hearing loss, listening needs and budget rather than one manufacturer's range, so you get impartial advice from Audiology Australia accredited audiologists.
Can Phonak hearing aids be adjusted remotely?
Phonak offers Remote Support, which provides remote video support and real-time adjustments, and the myPhonak app for personalising your settings. Remote options suit some changes, but you will still need in-clinic fitting, verification and check-ups. Ask us whether it suits your situation.
Related information
Hearing aid assessment
Independent advice on hearing aids matched to your hearing loss, lifestyle and budget.
Learn more →Hearing test
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Learn more →Unitron
Moxi Blu hearing aids with a risk-free FLEX:TRIAL, fitted by independent audiologists.
Learn more →Bernafon
Swiss-headquartered Bernafon and the rechargeable Alpha XT, fitted impartially.
Learn more →Starkey
Evolv AI hearing aids from a privately owned American manufacturer.
Learn more →Book at a clinic near you
Dandenong
Medical Specialists, 60 Stud Road, Dandenong GP Superclinic VIC 3175
- Wednesday: 9am–4pm
- Saturday: 12pm–5pm
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